THE GARMENTS: I did the work to find the best fitting, coziest garments around. Fair warning, you’ll want to buy at least two so you can wear one while you wash the other. These duds feel so good on, they have super minimal shrinkage, and they retain their shape. Read on for more info…

Most of our oh-so-cozy clothing is printed on BELLA + CANVAS garments that are made in a state-of-the-art facility in California that is WRAP certified and committed to being eco-friendly and socially responsible. With a mission to reduce their carbon footprint and lead by example, they use less water, less energy, Bluedesign certified dyes, recycled water, and have virtually zero waste. Left over fabric is even recycled into different things like tile, bottles, stuffing, upholstery – even energy! Your shirt might have a tag from their sister facility in Nicaragua that ethically employs local makers.

PRINTING: Locally on Vancouver Island, our garments are sourced from a Vancouver Distributor and printed at the Wachiay Studio in Courtenay. The Wachiay Studio is a social enterprise operated by the Wachiay Friendship Centre with a focus on urban and rural Aboriginal youth. The studio offers services for artists, schools, community groups, and individuals to learn screen printing as a means of artistic and cultural expression, as well as a profitable business.

THE ONLINE STORE

The online store is operated by a third party direct-to-customer print-on-demand company with facilities in Ontario, Canada and around the USA. For us, this means no wasted inventory and streamlined shipping. Items ship from the nearest fulfillment centre to the buyer. If the nearest centre is currently out of stock of your item, it may be fulfilled at a different location.

OUT OF STOCK?

If an item you want is out of stock, check back tomorrow. Most items are re-stocked daily...however, due to complications in the supply chain because of COVID (sigh), some products may take longer to be restocked. 

SHIPPING

Items ship from the nearest fulfillment centre to the buyer to reduce time and cost. Fulfillment usually takes 2-7 days + shipping time to your location. If an item is out of stock at a certain warehouse, the order will be fulfilled at a different location. 

RETURNS

If there is an issue with your online order please contact Jamie at jamie@northwestbynature.ca and I will do my best to rectify your issue by contacting customer support. Please note that all online orders are final and returns/exchanges cannot be made unless a problem occurs because of an error on our part and returns/a new item will be handled at our expense. 

CARE INSTRUCTIONS

Keep in mind that the original manufacturer's care instructions don't take into consideration the DTG (direct to garment) printing process, so we suggest following the care instructions here to take care of your printed garments properly.

Printed apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colours. Use non-chlorine bleach only when necessary. You shouldn't use any fabric softeners or dry-clean the items.DTG-printed apparel can be tumble-dried on a low cycle, but hang-dry works best. When it comes to ironing, use cool iron inside-out and don't iron the print.

Follow these instructions carefully to avoid fading and cracking of the print, and shrinking the garment that can occur if you wash or dry it on a high setting.

SIZES:

Baby 6 months - 24months

Toddler 2T - 5T

Youth 6+

Adult XS-XXL

Unisex sizes - don’t be afraid! The fit of the garments have been chosen specifically to suit all body types.